
How to Shop
Using the NCA Store is simple. Browse the catalog, then click
'Order Now' when you're ready to buy.
Payment
Credit Card and Checks are accepted forms of payment. Orders
paid by check will not be delivered until check is received by NCA
National Office. Orders paid by credit card will be processed
during store hours.
Cash, faxes, mail-in forms, phone orders, purchase orders and
invoices are not accepted. If you need an invoice with your order,
please indicate this in the 'Notes' section of the order and you will
be sent one promptly.
Taxes and Shipping
Taxes for NCA publications have already been applied and will
not factor into your purchase. We offer Ground and Three-Day
Delivery only. Shipping is based on the final price of your
purchase.
Please note that Three-Day Delivery does not include weekends.
Depending on the time of day the order is placed, your order
may not be shipped by NCA's fulfillment center until the following
day. Please e-mail memberservices@natcom.org if you have any
concerns.
Store Hours
Orders are not filled on weekends, federal holidays, during the
NCA Annual Convention and between December 23 - January 2.
Orders can be made online at any time but they will only be
processed during regular NCA office hours, Monday through
Friday, 9 a.m. - 5 p.m., Eastern time.
Please note that if an order is placed after 4 p.m. on
Fridays, it will not be processed until Monday morning.
Return Policies
- Returns are only accepted for damaged products. All
damaged products must be sent to the address below
within 7 days of receipt of merchandise for an exchange.
- No returns will be accepted for misordered or overstock
orders.
Returning and Reporting Damaged Products:
NCA Publications Returns
c/o Whitehurst and Clark
1200 County Road
Flemington, NJ 08822
About Us